Reference

ovo33 Privacy Policy for Your Account

ovo33 Privacy Policy explains how we handle the account details behind DANA, OVO, GoPay and QRIS activity, from phone verification to wallet status checks.

Clear data purposesWallet record detailsPrivacy request path
ovo33 ovo33 Privacy Policy for Your Account
PRIVACY HELP DESK

Where to Send a Privacy Request

A clear request route helps us match your question to the right account record. Use the support path available after login and include the phone number linked to your account, the subject of your request and any relevant wallet reference. We may ask for verification before discussing private details, so your request stays connected to the correct account.

Team online

Account support

For a copy, correction or explanation of account data, open the support route after login and identify the phone number used during verification. We will use those details to locate the relevant record.

Wallet records

If your request concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, include the payment reference shown in your account. This helps us separate a wallet question from a login issue.

Access questions

For a question about data access or eligibility, tell us the account step that stopped, such as phone verification or a mobile browser session. We will respond according to local requirements.

DATA CONTROL

What Our Privacy Process Covers

Our process connects each privacy choice to a practical account action rather than hiding it in broad wording.

Data we receive

We may receive your phone number, verification result, login events, device details and payment references.

Cookies and sessions

Cookies and similar session tools can keep login steps working on your mobile browser and remember security state during a…

Account security

Phone verification before account access helps connect activity to the right account.

Retention periods

We keep each record for as long as its account, payment, dispute or security purpose requires, then remove or restrict…

Policy changes

When this Privacy Policy changes in a material way, we will update the policy page so you can check the…

Requesting changes

You can ask us to access, correct or clarify personal data through the account support path.

Privacy Policy Answers for ovo33

These Privacy Policy answers address the questions we expect when you are checking account access, wallet records or browser data before opening an account. If your situation is not covered, use the support path after login and describe the exact record or account step involved.

It covers account details, phone verification, login and device records, cookies, payment references and support requests. It also explains how we retain, protect and respond to questions about that data.

Yes. The Privacy Policy explains that wallet names and payment references may appear in account records when you use DANA, OVO, GoPay or QRIS, helping us check a transaction or status question.

You can ask for access through the support route after login. Include the phone number used for verification and describe the requested record; we may confirm your identity before sharing private account details.

We use the verification result to connect account access with the correct phone number, protect login activity and handle privacy requests. We may retain the result for the related security or account purpose.

Yes. The Privacy Policy covers cookies and session tools that help maintain login state on a mobile browser. Browser controls can restrict them, but a later visit may require another sign-in.

Retention depends on why a record exists, such as account service, payment checking, dispute handling or security. A DANA reference and a login event may therefore have different retention periods.

Yes, where local law permits. Send the request through account support with your verified phone number and the record concerned. We will assess the request against account, payment and security needs.